PRIVACY POLICY
David and Carolyn Crow (“we”, “us”, or “our”) operate the Crows on the Go website at crowsonthego.com.
This Privacy Policy explains what personal information we collect through this website, why we collect it, how we use and protect it, and the rights you have in relation to that information.
Information we collect
If you contact us through the website, we may collect information you choose to provide, such as your name, email address, telephone number and the contents of your message.
Providing this information is voluntary. However, if you do not provide enough information for us to understand or respond to your enquiry, we may not be able to assist you.
Our website and security systems may also automatically record technical information such as your IP address, browser or device information, pages or resources requested, dates and times of access, login attempts and other security-related information.
How we use your information
We may use personal information to:
respond to enquiries or communications;
communicate with you about a house sit or other matter you have contacted us about;
operate, maintain and improve the website;
protect the website against spam, unauthorised access and malicious activity;
diagnose technical problems and maintain website security.
We do not sell your personal information.
Cookies
The website may use cookies or similar technologies that are necessary for website administration, security and functionality. Logged-in website administrators may also receive WordPress or security-related cookies.
We do not currently use the website for behavioural advertising.
Website security and service providers
We use third-party service providers for functions such as website hosting and website security. These providers may process technical or personal information on our behalf only to the extent necessary to provide those services.
Some service providers may operate or process information outside New Zealand. Where personal information is processed on our behalf, we remain responsible for taking reasonable steps to ensure it is appropriately protected.
Storage and security
We take reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retention
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, or as otherwise required by law.
Your rights
Under the New Zealand Privacy Act 2020, you may ask us to provide access to personal information we hold about you and to correct information that is inaccurate, incomplete or misleading.
Links to other websites
Our website contains links to third-party websites, including house-sitting and other external services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when you visit them.
Children’s privacy
This website is not directed at children. We do not knowingly collect personal information from children through the website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or applicable privacy requirements. Changes will take effect when published on this page.
Contact us
If you have any questions about this Privacy Policy, or would like to request access to or correction of personal information we hold about you, please contact us through our Contact Us page.
Effective Date: 6 September 2026